Honest question, because I know multiple people who are not looking to jump ship since they already have the Plex Pass.

  • zuch0698o@lemmy.world
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    17 days ago

    Ease of use for my users across multiple platforms with minimal tech knowledge on their end. I’m sharing my library with ranges from 12yo to 70. I need it to “just work” and it does that perfectly.

    • marighost@piefed.social
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      17 days ago

      Same here. Plex just works for my folks with 0 tech literacy. I may try Jellyfin in the future, but I have a few friends that primarily access Plex via Playstation 4/5, and I know there’s no support there yet.

    • akilou@sh.itjust.works
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      17 days ago

      Couldn’t upvote this harder. Tried Jellyfin for 5 mins and was super confused why I couldn’t find sharing options. After googling and reading about reverse proxies and buying domains and shit I said fuck it and uninstalled

    • kiol@discuss.onlineOP
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      17 days ago

      Did you try Jellyfin? I’ve had success with Jellyfin once I’ve been the one setting up the TV app, etc. It did just work, because users found it very simple in comparison to Plex. If anything, they like how Plex shows more things beyond the collection.

      • Technoguyfication@sh.itjust.works
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        17 days ago

        I’ve been the one setting up the TV app, etc.

        That is exactly the issue. I can’t personally set up the app for all my users. Most of them are not in my household.

        • gdbjr@lemmy.world
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          17 days ago

          Thanks do letting me know about this. I tried it and it does look good. Sadly for me at least it does perform well. Moves slow between options and libraries. And the Live TV Guide isn’t working at all. That could be a me issue, but the slowness is unacceptable. Once I have more time I will play it more and probably reach out to the Dev.

      • keyez@lemmy.world
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        17 days ago

        I use both at home, mostly plex though and I have about a dozen people who watch remotely and keeping the remote access private and secure I’m not putting jellyfin behind a public reverse proxy. Not feasible to setup wire guard for a dozen people across 4 states and troubleshooting those tunnels when Plex does all that for me. Plus Plex allows them to manage and reset their password without my intervention

    • iamthetot@piefed.ca
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      17 days ago

      I’ve never understood this stance. You do you, but if I’m offering to host stuff for friends or family for free, they can at least learn to operate that thing on their end.

        • MaggiWuerze@feddit.org
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          17 days ago

          Surely you haven’t exposed your Jellyfin to the open net, since even the devs admit that that is a terrible idea

          • favoredponcho@lemmy.zip
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            17 days ago

            My Jellyfin is exposed to the open net and it’s completely fine, but users don’t need to know any technical details about that. They just need to know how to login.

            • MaggiWuerze@feddit.org
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              17 days ago

              Theres a reason everyone uses a VPN to allow remote streaming for their Jellyfin. The things as open as a barns door, so you should not just open it to the public. Like I said, even the devs say not to do that, its just not secure enough

      • kiol@discuss.onlineOP
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        17 days ago

        It seems to depend on how you are granting access and have configured the server… if they have to setup VPN access in order to access Jellyfin, as opposed to logging into plex website.

        • iamthetot@piefed.ca
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          17 days ago

          No, that doesn’t change anything about what I said really.

          To me, if I’m hosting something for my friends and family, they can put in the effort to learn how to use it. Period. Whether that’s as simple as logging in through a browser, installing an app, or using a VPN. They can learn, or they can pay for Netflix (as an example, since we’re discussing a media server originally).

  • dmtalon@infosec.pub
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    17 days ago

    Lifetime subscriber when it was like $75 bux

    Setup and runs on my NAS (unRAID) Uses a small GPU to transcode as needed Shared only with non technical family members

    Has worked as is for YEARS.

    So, the question is, am I looking for something to replace a working free (prepaid) solution I have? That answer is nope.

      • Dozzi92@lemmy.world
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        17 days ago

        Yeah, my mom uses it. My mom. I have to remove search bars from her chrome like it’s 2005.

    • valar@lemmy.ca
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      17 days ago

      This is my POV. It already works perfectly, is prepaid, and is accessible to my nontechnical users. Switching would be a major pain for a worse experience.

      Also, Plexamp.

      Someday in the future no doubt Plex will enshittify for lifetime users such that it will justify a change, but that hasn’t happened.

      • MarauderIIC@lemmy.zip
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        17 days ago

        +1 to all of this. I paid for it when it was $90 lifetime, before either Jellyfin was popular before I heard of it, who knows. It works fine. No reason to put extra effort into replacing something that I have no problems or qualms with.

  • gdbjr@lemmy.world
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    17 days ago

    The client apps on Apple TV are just not good. I have tried swiftfin which is slow and I find it not very visually appealing. There there is infuse which does look better, but is missing features and requires a subscription for full functionality. If there is a app I’m missing I would be happy to try it.

    I keep Jellyfin up to date and check in or it from time to time. Even have watchstate so my watched history stays updated. Hoping one day there will be a good Apple TV app and I could fully switch.

    • violentfart@lemmy.world
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      17 days ago

      Same boat on Swiftfin and Infuse.

      There’s one I recently found called Moonfin that does many things well. It’s my current go-to until official apps catch up.

      • thehatfox@lemmy.world
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        17 days ago

        I hadn’t heard of Moonfin before, it looks promising as an Apple TV client. Any pitfalls with it?

        • violentfart@lemmy.world
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          17 days ago

          I use it on my tablet and it direct plays all of my (limited) media, and also handles and organizes downloads to the device with reencoding options. Playback is more reliable compared to Swiftfin. UI seems modeled after existing streaming services.

          They also have a plugin that “updates” your existing Jellyfin install so the features show up on the official client, but uses code injection which I didn’t like and so did not partake. The sense I get is that they push for features and implementation while official Jellyfin development takes a much more conservative approach. I hope they can work together some day.

    • kiol@discuss.onlineOP
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      17 days ago

      Absolutely, my other friends are doing the same. They keep their state synced between services and keep checking in on the AppleTV client improvements for Swiftfin.

  • CallMeAl (like Alan)@piefed.world
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    17 days ago

    WhatI’ve noticed is that people who prioritize privacy and just want to watch their downloads on their tv usually use jellyfin and people who prioritize ux slickness and want to run an IPTV service for their friends and family usually use plex.

  • fartographer@lemmy.world
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    17 days ago

    I absolutely love jellyfin and frequently take advantage of its features. But the client absolutely suck butt. When I can hardly get my mom to remember which app on her TV lets her watch what, I can’t also have her fucking around with play buttons that don’t do what they say, a “continue watching” list that’s often haunted by episodes that have been marked as watched, or inscrutable menu icons mashed into the top-right corner of a media browser.

    And don’t get me started on getting people logged in on the client.

  • the_artic_one@piefed.social
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    17 days ago

    I got started with jellyfin and never used Plex but there’s a bunch of rough edges:

    • No apps on several smart tv/streaming stick stores, Vizio has an app for plex but not jellyfin so I would need to buy a new streaming device. Yes smart tvs spy on you but the alternatives people recommend either spy on you just as much or are expensive (Nvidia shield) and most of them still require side loading so it’s a major obstacle for sharing with anyone else.
    • Casting from the mobile app won’t play at full resolution, you can get around this by using VLC as your player and casting from that but that causes it to frequently lose watch progress. Also stopping casting or playing the next episode doesn’t work properly with VLC and you need to rapidly mash “back” to get into the jellyfin app again and queue up a new episode.
    • The current release of Jellyfin desktop won’t play audio for iptv streams, this is fixed in the dev branch but I have yet to find a build without other critical bugs so I’ll likely need to wait for the next release which currently has no target date.
    • The browser version has spotty controller support that stops working constantly. When it does work it lacks any way to access context menus to mark shows as watched etc. If you’re using a flatpak browser to run it on steam deck or whatever, you’ll have codec and passthrough issues (Chrome is the only flatpak with decent codec support).
    • Others have mentioned the security issues which you can bypass by putting authentik or something in front of it but then you can only share with people using browser.
      • prenatal_confusion@feddit.org
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        17 days ago

        Same problem regarding security because if you leave it up to jellyfin to do auth you are betting on the wrong horse. With pangolin auth in front of it you have the same problem as before. Clients can’t handle the additional auth.

        Or am I misunderstanding the concept of tunnels wrong? I am using pangolin as a reverse proxy with nice VPN management included. How do you the tail scale style “connect this client to this network that has the jellyfin server on it” thingy?

        • dustyData@lemmy.world
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          17 days ago

          You have a VPS that relays the pangolin tunnel and a reverse proxy serving the tunnel through a cloudfare + fail2ban protected domain. It should be really cheap since the vps only really runs for the initial auth and connection, and once in a while to update the tunnel IPs. You just give people a domain and a credential for the client.

          It sounds complicated but isn’t really. I did it once but then returned to plain tailscale since I don’t really share my server with many people.

      • Ibuthyr@lemmy.wtf
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        17 days ago

        Cloudflare doesn’t allow streaming large quantities of data through their tunnels. At least it’s against their ToS.

        • dustyData@lemmy.world
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          17 days ago

          When setup with tunnels, cloudflare doesn’t see any media traffic. Cloudflare only needs to serve the auth and handshakes. The actual traffic is IP to IP, TLS encrypted if you setup a domain correctly. Or just use something like tailscale that sets up the certificates and domains for you.

  • ryan_@piefed.social
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    17 days ago

    I’m not switching at this time because I already bought a lifetime pass about 7 years ago. If ANY of my functionality gets changed by Plex then I’ll be switching

    • frongt@lemmy.zip
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      17 days ago

      They already changed the authentication system a few years ago. Everything goes through their server now. You can’t self-host it.

      • Dozzi92@lemmy.world
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        17 days ago

        I don’t know what this means and maybe I’m just not techy enough, but all my shit is on my PC, and if my PC is turned off it doesn’t work. Are you saying it goes through their servers? I’m just curious why it matters.

  • B0NK3RS@lazysoci.al
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    17 days ago

    I tried Jellyfin probably 2 years ago and it was fine but Plex is just “plug n play” in regard to my family setting it up themselves with little help from me.

    Plexamp is the only way I stream music too so that’s a big reason why I won’t move yet.

  • blitzen@lemmy.ca
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    17 days ago

    Agree with most of the other comments here, but number one for me is PlexAmp.

  • Pika@sh.itjust.works
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    17 days ago

    I’m not using Plex, but I feel like I can answer my complaints about using jellyfin.

    My biggest complaint is the lack of clients. It is such a pain in the butt to install jellyFin on all of my products.

    My second complaint is the security design. They’ve had open issues about unauthenticated endpoints for three or four years now. And whenever the issue gets so old that it starts to look bad, they refactor the issue into a newer issue abd bury it in the sand.

    For a while this was done under the guise of maintaining legacy client support, but just recently it looks like they’re starting to focus on more security, and I’ve noticed some of those security holes are being closed finally, but it’s a major concern for me that they’ve been open for as long as they have.

    • ShortN0te@lemmy.ml
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      17 days ago

      My second complaint is the security design. They’ve had open issues about unauthenticated endpoints for three or four years now. And whenever the issue gets so old that it starts to look bad, they refactor the issue into a newer issue abd bury it in the sand.

      You mean that one issue that is still open and linked in the “security and quality” tab on github?

      • Pika@sh.itjust.works
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        17 days ago

        i feel like one issue is a bit of a downplay here, considering that it’s 12 different issues being shown as one mega issue. but yes that has most of them

        But that’s also the most recent version of it. Some of those issues that they have listed there has had previous issues that were closed to be consolidated into that mega issue, which then was closed to be split into their own issues again.

  • SethranKada@lemmy.ca
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    17 days ago

    I got a lifetime pass for cheap ages ago and while the company isn’t doing so well, Plex itself isn’t getting any worse. Its just not getting better.

    As long as that continues, then I’m fine with staying. I only really use it for Plexamp anyway.

    • Bryan065@kbin.earth
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      17 days ago

      oh I forgot about Plexamp. Its been my main music app since it also does Android auto.

      It just works so well and nothing else comes close so far.

  • ushmel@piefed.world
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    17 days ago

    I have both. Plex is better with music at this time, which is a huge use for me. Jellyfin has a quicker UI and i swear looks better streaming to my TV, but could just be bias.

    • kiol@discuss.onlineOP
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      17 days ago

      Have you tried PlexAmp? And, are you doing music entirely through the base Jellyfin app? Interesting to know you prefer the music experience on Jellyfin.

    • favoredponcho@lemmy.zip
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      17 days ago

      Jellyfin needs to fix their bugs around having the same artist listed multiple times in your library.

    • NutinButNet@hilariouschaos.com
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      17 days ago

      Plex was good for music for me until it started acting weirdly a few months ago. It started scanning my library nonstop and running my hard drives on full speed for days before I eventually caught it.

      I was told it was the agent from Plex but changing that out didn’t fix the issue so I moved my stuff off there and have been working with Navidrome instead.

  • const_void@lemmy.ml
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    17 days ago

    The Apple TV client is basically unusable. Otherwise I would have switched already.

      • Dozzi92@lemmy.world
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        17 days ago

        I see plenty of comments suggesting it’s not the set it and forget it that Plex is.

        • Nibodhika@lemmy.world
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          17 days ago

          I have set up both. Honestly Jellyfin was MUCH more easy to setup because Plex requires a very specific way to setup the network otherwise it craps its pants and refuses to work on LAN.

          But after figuring out those pain points, both are set and forget. The main differences are privacy concerns vs wide access outside of LAN and on more devices.

          • MaggiWuerze@feddit.org
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            17 days ago

            The fact that Plex does not even have settings for hardware encoding, besides on/off, tells me that’s bullshit

      • idunnololz@lemmy.world
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        17 days ago

        Maybe but the process is really annoying. I have to backup my 4tb library, make the switch, if it doesnt work I have to revert.

        I don’t have a spare 6tb drive either so i would need to buy one.

        Besides, i already have a plex lifetime membership so most of the new changes do not affect me.

        I could just risk it and do the upgrade raw, but I would be pretty upset if I lost my data due to the switch.

  • FauxLiving@lemmy.world
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    17 days ago

    I run both, I got the lifetime license for under $100 and it is much easier to have my various family members install the Plex app and then login than to get them on my VPN to access Jellyfin.

    Grandma ain’t installing Tailscale